Privacy policy

This is the general Privacy Policy for Yoga on the Square.

Our website address is: https://yogaonthesquare.co.uk.

At Yoga on the Square, we collect different types of information about our customers for six main reasons:

  1. To provide classes suitable for all users
  2. To help us monitor and improve the classes we offer
  3. To keep customers up-to-date about the classes they have booked
  4. To fulfil contracted services
  5. To ensure customers are safe to practice yoga (medical information)
  6. If we have permission from the customer, to market relevant classes and workshops to them

 

This policy is divided into the following sections:

  1. About us
  2. What information do we collect about you and how do we use it?
  3. What information do we store?
  4. Profiling
  5. How long do we keep your data?
  6. Use of data about minors
  7. Updating your personal information
  8. Who do we share data with?
  9. Google Analytics
  10. Legal information and how to contact us
  11. Access to your information
  12. Changes to our Privacy Policy

 

1.   About Us

  • The protection of your privacy and personal information is important to us. We make sure that not only do we have appropriate security measures in place, but that any information passed onto your teacher is also safeguarded to the same standard.
  • We will respect your privacy. You should receive newsletters and marketing emails only from us and your teacher.
  • We correspond with you because you are an existing teacher/customer or have previously expressed an interest in hearing from Yoga on the Square. Should you change your mind and no longer want us to contact you, just let us know and we will comply with your instruction immediately.
  • We will make it clear at the point we request your information why we are collecting it and how we are going to use
  • We will collect and use your personal information only if we have your permission or we have sensible business reasons for doing so, such as collecting enough information to manage your booking or process your class
  • We will minimise the amount of information we collect from you to what we need to deliver our services.
  • We will be clear in our dealings with you as to what information about you we will collect and how we will use
  • We will use personal information only for the purposes for which it was originally collected and we will delete it securely when you request this or after a clearly defined
  • Our website and social media channels are accessible via the internet. Please remember that if you post any comments or links on any of our sites that they can be read and accessed by anyone and everyone.

 

2.  What information do we collect about you and how do we use it?

  • when you contact us for information
  • when you work with us in a commercial capacity as a teacher
  • when you sign up for a newsletter
  • if you book a class or workshop with us
  • when you use the website
  • if you choose to reveal information in emails or by posting on social media
  • if you enter sales promotions or competitions

 

What legal basis do we use for processing your data?

This depends upon the purpose for collecting your data in the first instance.

  • For all data collected in signing up for a service such as a newsletter, an event, or requesting

information from us, we process the data using ‘Legitimate Interest’ i.e. you are able to access an extensive range of information in exchange for supplying your information, and we have a relationship where the balance of benefit is in your favour. You always have a choice in the management of your data in this manner and can opt out of processing under this basis at any time.

  • Where you provide data in the course of applying to work with Yoga on the Square or in the purchase/booking of a class/workshop we process your data under Contract, e. your data is necessary for the fulfilment of the class/workshop. Any additional contact, i.e. telling you about another class/workshop closely related to the service you have bought is managed under Legitimate Interest.
  • Any secondary processing of your data, i.e. sharing with third parties, is managed under
  • Under the terms of current data protection legislation, we will always make it as easy as possible

for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the service you have requested.

3.  What information do we store?

We store the following information about our students (customers), teachers and members of staff  as a Data Controller.

  • Information you supply on booking and contact forms
  • Feedback from you
  • email, telephone and paper correspondence

Teachers

  • Information you supply during the application process and on CVs.
  • Photographs you provide for your teacher profile
  • Confidential written references from referees supplied by you
  • Interview notes and trial class feedback
  • Information supplied by the DBS (if applicable)
  • Feedback from students (customers)
  • Feedback from you
  • Banking information for the purpose of transferring fees to you
  • Records of meetings, email, telephone and paper correspondence

Yoga on the Square Staff

  • Information you supply during the application process and on
  • Confidential Banking information for the purpose of transferring fees to you
  • Records of meetings, appraisals, email and paper correspondence
  • written references from referees supplied by you

 

The minimum information we will need from you to register for our email newsletters is your name and email address. We will process data collected for this purpose on the basis of Legitimate Interest to deliver the service for which you have registered. We will also, on this basis, contact you occasionally about other relevant services at Yoga on the Square which we think will interest you. You always have a choice and can opt out of processing on this basis at any time by contacting our Database Manager by email or telephone:

 

info@yogaonthesquare.co.uk Phone: 0117 926 9422

1.   Profiling

From time to time we may use some elements of the data you supply to target the messages we send you. For example, we may use your location to send you information about an event in your area.

 

2. How long do we keep your data?

Because we collect data for a wide range of purposes, we do not have a singularly defined retention period. For each individual service we define a carefully assessed timeframe within which we retain your data.

After this, data is managed to ensure that it is either erased from our system or minimised and retained for legal reasons.

 

3. Use of data about minors

We only collect or store any personal information about minors under the age of 18 in the context of a class booking. Permission is obtained directly from a legal adult guardian to collect this information.

 

4. Updating your personal information

Under current data privacy legislation, you have the right to rectify, erase or restrict the processing of your data without undue delay. You may also request access to the data we hold on you. To do this, or to update your personal information at any time, please contact our Database Manager:

 

info@yogaonthesquare.co.uk Phone: 0117 926 9422

 

1.   Who do we share data with?

Your information may also be shared with our teachers, or other services necessary for our business operations. These parties are responsible for the security of this data, will not use your data for any other purpose except the purpose for which it was provided, and will not share your data with any third parties.

Any other people who access your information in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and adhere to data protection and privacy laws which apply.

We can access and release personal information to adhere to relevant laws and government requests, to operate our systems properly and to protect both us and our users.

We will not share your personal information with others for marketing purposes.

 

2. Google Analytics

We use Google Analytics on our sites for anonymous reporting of site usage. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites, please use this link: https://tools.google.com/dlpage/gaoptout

 

3.     Legal information and how to contact us

Under the currently applicable laws we have to say who the data controller is for Yoga on the Square services. The data controller is the organisation responsible for protecting information and, in our case is Yoga on the Square.

 

4.    Access to your information

If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact the Data Manager by email or telephone.

 

info@yogaonthesquare.co.uk Phone: 0117 926 9422

Requests will be dealt with by the Data Manager, and will be responded to within a reasonable period,

not longer than 30 days.

If you are not satisfied with the way your request was handled, you have the right to lodge a complaint with the supervisory authority – details of which are given below:

Information Commissioner’s Office

https://ico.org.uk/concerns/

Tel: +44 303 123 1113

 

5.     Changes to the privacy policy

If we make changes to our Privacy Policy, we will show you what they are here. If these changes are significant, we may also choose to email relevant individuals with new details. If we are required by law, we will obtain your consent to make these changes.

Changes to this policy by date

 

 

Date Changes
08.09.2018 New company Privacy Policy created

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